Shared Insight In Action
When transitions occur between one leader or leadership team and the next, there is a significant risk of losing knowledge and relationships. The results can be devastating for the leadership team, external relationships, and employee morale. In this article we learn about the nature of knowledge loss, how conversation-based knowledge transfer approaches can help, and how five organizations have improved the effectiveness of transitions by using the Knowledge Jam. By Katrina Pugh, AlignConsulting, November 12, 2011.